This is the 2nd of 5 courses of our Specialization on Computational Social Science taught by Professors from all 10 campuses of the University of California. With some 35,000 learners during its first year, the Specialization has already been voted to be among the BEST OF ALL TIMES online courses on ClassCentral. Its courses on “Computational Social Science Methods” & “Computer Simulations” have already been selected as the Best Online Courses 2021 edition.
I thoroughly enjoyed watching your lecture, thank you for sharing! You did an excellent job presenting a tremendous amount of research in a relatable, concise, and intuitive way.
I have not gone through your entire course, so I do not know if you present more technology solutions, but I think it is imperative to include discussion on some potential ethical design changes:
Batch delivery of notifications by default.
Disambiguation of notifications by default.
Platform fiduciary responsibility for users’ attention. (You mention this one in the lecture!)
Detect too much Time on Device / recognize users’ isolating negative emotional state, then promote genuinely pro-social content that aims to elevate the user’s emotional state and disengage them from the platform while promoting face-to-face interactions within their local community.
User Trust Leveling - indicates how well users adhere to community values, and determines how widely their posts are promoted. Users level-up over time with insightful / high-quality contributions, users level-down when posts do not align with community values. Higher level users receive a wider audience on the platform.
That list is the tip of an iceberg, for more possibilities I recommend listening to the Center For Humane Technology’s “Your Undivided Attention” podcast for many more suggestions from engineers and designers who work / have worked for the major tech companies.
I also think it might be interesting to weigh in on the federal antitrust lawsuits against the major tech companies since business ethics are fundamental to the problems presented by persuasive technology and human downgrading.
Thank you again for sharing your lectures! I will keep an eye on your MOOC, I hope to go through the full course!