I’ve written an analysis of the onboarding experience for Facebook’s Messenger app. Here’s the quick summary:
tl;dr: to install Messenger without enabling notifications, giving Facebook your phone number, or giving Facebook access to your contacts, you have to refuse 6 times via deliberately inconspicuous links.
Here’s the link:
Would love to hear thoughts about:
- this specific example
- other examples of tech companies aggressively seeking to enable notifications and get your data via design
- a piece of potential legislation I write briefly about in the article, entitled ‘right of single refusal’ (tech companies can only ask you once for notifications or data). What are the downsides?
Also, while I’m here: an excellent resource for other examples of manipulative design: