There are things I like about Gary. He often says good, vulnerable, real things and reminds people to operate from the heart and that you can do well by doing good.
There are other things I think are lazy about Gary. Like how quickly he follows confirmation bias to shout atop the “innovate or die” mantle when it comes to things like, say, Toys R Us’s bankruptcy while making absolutely zero mention of the role of private equity in the cratering of many a retail chain.
As for hardware or software, both are part of the problem because they are entangled … though I have to fault more of the software. It’s a closer expression to the manipulative abuse that we experience. Yuval Noah Harari rightly has no qualms about our misplaced fears about television, radio, cave writing … but this is different. A medium that knows us better than we allow us to know ourselves is a recipe for zombifying a lot of people to your own will.