Exemplar of Humane Tech IT Company: Mozilla

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This exemplar of Humane Technology is for an entire tech company with multiple products and services (most well-known among them is the Firefox browser): Mozilla.

At the heart of the organization is their not-for-profit Mozilla Foundation. Mozilla’s Mission:

Mozilla makes browsers, apps, code and tools that put people before profit.

Our mission is to ensure the Internet is a global public resource, open and accessible to all. An Internet that truly puts people first, where individuals can shape their own experience and are empowered, safe and independent.

Most interesting in terms of Humane Technology is the Mozilla Manifesto, containing 10 points, which I’ll repeat below (but check out the manifesto itself, as it contains interesting pointers to related information).

The Mozilla Manifesto

  1. The Internet is an integral part of modern life—a key component in education, communication, collaboration, business, entertainment and society as a whole.

  2. The Internet is a global public resource that must remain open and accessible.

  3. The Internet must enrich the lives of individual human beings.

  4. Individuals’ security and privacy on the Internet are fundamental and must not be treated as optional.

  5. Individuals must have the ability to shape the Internet and their own experiences on it.

  6. The effectiveness of the Internet as a public resource depends upon interoperability (protocols, data formats, content), innovation and decentralised participation worldwide.

  7. Free and open source software promotes the development of the Internet as a public resource.

  8. Transparent community-based processes promote participation, accountability and trust.

  9. Commercial involvement in the development of the Internet brings many benefits; a balance between commercial profit and public benefit is critical.

  10. Magnifying the public benefit aspects of the Internet is an important goal, worthy of time, attention and commitment.

This is an impressive mission and manifesto, and they are not just written words. Mozilla is doing a lot to live up to them. Therefore they are a true exemplar of Humane Technology.